Delivery & Shipping

Last updated: 25 October 2026

This Delivery & Shipping Policy applies to signed books purchased through the online shop at www.fayrekehoe.com, operated by Fayre Kehoe / Have Courage & Bee Kind Press. The shop currently offers three editions of Death & Shadow. Individual listings and checkout provide additional product-specific information.

1. Where We Deliver

United Kingdom: Delivery is available to eligible UK addresses shown at checkout.
United States of America: International shipping is available for eligible signed books.
Canada: International shipping is available for eligible signed books.
European Union: Delivery to EU countries is currently unavailable because of additional administrative and regulatory requirements.

Availability can vary by product, and the delivery options offered for your address will be displayed at checkout.

USA and Canada book orders: At present, international shipping is limited to one book per order. If you wish to order multiple editions, please place separate orders, as each book must be packaged and shipped individually.

2. Processing, Pre-Orders and Dispatch

Many books ordered directly through the shop are printed in small batches by my printing partner before being sent to me for signing and packaging.

Production time is separate from postal delivery time.

Author Edition paperbacks and hardbacks: My printing partner usually takes approximately 2 weeks to produce and deliver the book to me. Once it arrives, please allow a further 3–5 working days for me to inspect, personally sign, carefully package and dispatch your copy. This means dispatch will usually take approximately 2–3 weeks from ordering, excluding postal delivery time.
Special Edition hardbacks: Please allow approximately 3–5 weeks for production and delivery to me. After the book arrives with me, please allow a further 3–5 working days for me to inspect, sign, carefully package and dispatch your order. The estimated postal delivery times listed below begin after dispatch.

If production or dispatch is delayed, I will contact you by email with an update and the options available to you under applicable consumer law.

3. Delivery Services and Estimated Transit Times

Once your order has been dispatched, the following estimated delivery times apply:

United Kingdom: Royal Mail Tracked 48, estimated delivery within 2–3 business days.
United States: Royal Mail International Tracked, estimated delivery within 6–7 business days.
Canada: Royal Mail International Tracked, estimated delivery within 6–7 business days.

These are estimated transit times, not guaranteed delivery dates. Customs checks, postal disruptions, weather conditions and other circumstances may cause delays.

Tracking information will be provided once your order has been dispatched.

4. Shipping Charges

Postage is calculated according to the book's weight and delivery destination, with the applicable price displayed at checkout before payment.

Shipping prices may change if postal providers revise their rates. The shipping charge displayed and accepted at checkout applies to that order.

5. Customs Charges and International Deliveries

United States: Eligible book shipments are sent using Royal Mail's applicable international service, with US customs duties handled through Royal Mail where its duties-paid arrangements apply. The service and charges will be checked again when the parcel is sent.

Canada: Canadian customs authorities may assess import taxes, duties or handling fees when a parcel arrives. These charges are not included in the shipping charge at checkout and are the recipient's responsibility, except where applicable law requires otherwise.

Customs processing can sometimes extend delivery times. All international parcels must be declared accurately for customs purposes.

6. Delayed, Lost or Damaged Parcels

If your order appears to be significantly delayed, lost or damaged during delivery, please contact me at fayrekehoe@gmail.com with your order number so I can investigate with the delivery provider and help resolve the issue.

Your statutory consumer rights are not affected by postal delays or by the use of a third-party delivery service. Where required by applicable law, I will arrange an appropriate remedy.

7. Delivery Addresses

Please check your delivery address and contact information carefully before completing your order. If you spot an error, contact me as soon as possible; changes may not be possible once the parcel has been dispatched.

If a parcel is returned because the address supplied was incorrect or incomplete, I will discuss the available options and any applicable additional delivery costs with you, subject to your legal rights.

8. Returns, Refunds and Contact

For cancellation, faulty goods and returns information, please see the Returns & Refunds information on the relevant product listing and the website's Returns & Refunds Policy.

For delivery questions, email fayrekehoe@gmail.com.